Privacy notice

What this Privacy Policy Covers

This policy covers how Balance Point treats personal information that Balance Point collects and receives, including information related to your past use of Balance Point services. Personal information is information about you that is personally identifiable like your name, address, email address, or phone number, and that is not otherwise publicly available.

This policy does not apply to the practices of companies that Balance Point does not own or control, or to people that Balance Point does not employ or manage.


Information Collection and Use General

Balance Point collects personal information when you register with Balance Point.

When you register, we ask for information such as your name, email address, birth date, gender, zip code. Once you register with Balance Point and sign in to our services, you are not anonymous to us.

Balance Point automatically receives and records information on our server logs from your browser, including your IP address, Balance Point cookie information, and the page you request.

Balance Point uses information for the following general purposes: to customize the advertising and content you see, fulfill your requests for products and services, improve our services, contact you, conduct research, and provide anonymous reporting for internal and external clients.


Information Sharing and Disclosure

Balance Point does not rent, sell, or share personal information about you with other people or non-affiliated companies except to provide products or services you've requested, when we have your permission, or under the following circumstances:

We provide the information to trusted partners who work on behalf of or with Balance Point under confidentiality agreements. These companies may use your personal information to help Balance Point communicate with you about offers from Balance Point and our marketing partners. However, these companies do not have any independent right to share this information.

We respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims;

We believe it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of Balance Point’s terms of use, or as otherwise required by law.

We transfer information about you if Balance Point is acquired by or merged with another company. In this event Balance Point will notify you before information about you is transferred and becomes subject to a different privacy policy.



A cookie is a small amount of data, which often includes an anonymous unique identifier, that is sent to your browser from a web site's computers and stored on your computer's hard drive.

Each web site can send its own cookie to your browser if your browser's preferences allow it, but (to protect your privacy) your browser only permits a web site to access the cookies it has already sent to you, not the cookies sent to you by other sites

Balance Point may set and access Balance Point cookies on your computer.

Balance Point lets affiliated companies that show advertisements on some of our pages set and access their cookies on your computer. Other companies' use of their cookies is subject to their own privacy policies, not this one. Advertisers or other companies do not have access Balance Point’s cookies.


Choices about Cookies

You can configure your browser to accept all cookies, reject all cookies, or notify you when a cookie is set. (Each browser is different, so check the "Help" menu of your browser to learn how to change your cookie preferences.)

If you reject all cookies, you will not be able to use Balance Point products or services that require you to "sign in," and you may not be able to take full advantage of all offerings. However, many Balance Point products and services do not require that you accept cookies.


Balance Point’s Practices Regarding Cookies

Balance Point uses its own cookies for a number of purposes, including to:

Access your information when you "sign in," so that we can provide you with customized content

Keep track of preferences you specify while you are using Balance Point’s services

Conduct research to improve Balance Point’s content and services.


Confidentiality and Security

We limit access to personal information about you to employees who we believe reasonably need to come into contact with that information to provide products or services to you or in order to do their jobs.

We have physical, electronic, and procedural safeguards that comply with federal regulations to protect personal information about you.


Changes to this Privacy Policy

Balance Point may update this policy. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your Balance Point account or by placing a prominent notice on our site.


IP Addresses

When your web browser or email application requests a web page or email from another computer on the Internet, it automatically gives that computer the address where it should send the information. This is called your computer's "IP address." (IP stands for "Internet protocol.") For most users accessing the Internet from a dial-up Internet service provider (ISP), the IP address will be different every time you log on.


Information Collection and Use Practices

Balance Point receives IP addresses from all users because this information is automatically reported by your browser each time you view a web page.

Your IP address is also stored in our user registration databases when you register with Balance Point.

IP addresses may be used for various purposes, including to:

Diagnose service or technology problems reported by our users or engineers that are associated with the IP addresses controlled by a specific web company or ISP.

Send the most appropriate advertising based on geographic area or information derived from your IP address. Many IP addresses are commonly associated with Internet service providers, universities, or major corporations in specific regions or localities. Aggregate information derived from IP addresses may also be reported to advertisers.

Estimate the total number of users visiting Balance Point from specific countries or regions of the world.

Help determine which users have access privileges to certain content that we host.